Receipt of information about corruption, malpractice or misconduct on the part of public servant, from whatever source, would be termed as a complaint. The following shall be noted while sending a complaint.:
- CPRI does not entertain anonymous or pseudonymous complaints.
- Proper name, address and contact phone number(s) has to be provided while making a complaint. Otherwise, no action will be taken. The identity of the complainant will not be divulged to any person.
- The Complaints should have Vigilance Angle.
- The Complaints must be brief, specific and should contain factual details / verifiable facts. If possible, documentary evidence could also be furnished along with the complaints.
- All complaints relating to corruption, lack of integrity / fairness / transparency in dealing with CPRI (which necessarily have vigilance angle) have to be made in writing to the CVO of CPRI.
- Complaints from CPRI employees, customers of CPRI or from public may be sent on-line in the following format.